Legal
Privacy Policy
Last updated: June 5, 2026
This policy explains what information My Southlake Pool Service ("we," "us") collects when you use our website or our quote form, how we use it, and the choices you have. We keep this simple on purpose.
Information we collect
Information you give us. When you submit our quote form, we collect the details you enter: your name, phone number, email address (if provided), your pool address or ZIP code, the type of service you need, and any message you add. You choose what to share.
Information collected automatically. Like most websites, our hosting and any analytics we use may record basic technical data such as your IP address, browser type, and the pages you view. We use this to keep the site working and to understand general traffic.
How we use your information
- To respond to your request, give you a quote, and schedule service
- To contact you about your inquiry by phone, text, or email
- To provide and improve our pool service
- To keep records of our communication with you
How we share your information
We do not sell your personal information. We share it only with service providers that help us run the business, such as our website host, our email or messaging provider, and our scheduling or customer tools. Those providers may only use the information to perform work for us. We may also disclose information if the law requires it.
Cookies and analytics
We may use basic cookies and analytics to measure site traffic and improve the site. You can control or block cookies in your browser settings. Blocking them will not stop the quote form from working.
How long we keep it
We keep the information you submit for as long as we need it to serve you and to keep reasonable business records, then we remove it.
Your choices
You can ask us what information we have about you, ask us to correct it, or ask us to delete it. To do that, email us at info@mysouthlakepool.com. You can also opt out of texts or emails from us at any time by telling us to stop.
Children
Our site and services are for adults. We do not knowingly collect information from children.
Changes to this policy
If we change this policy, we will update the date at the top of this page. Continued use of the site after a change means you accept the updated policy.
Contact us
Questions about this policy or your information? Email info@mysouthlakepool.com or call (817) 510-5510.